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A guide to help you begin your journey with Carbondeck

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Can I set and track emission reduction targets using Carbondeck?

Emission Reduction

Yes. All Carbondeck plans allow you to define custom emission reduction targets and monitor your progress over time.

Here’s how it works across plans:

All Plans (Free, Booster, AI Agents, Enterprise): You can define custom reduction goals by scope and facility, compare them to actual emissions, and monitor progress with visual indicators like timelines and status labels (On Track, Behind). Targets can be broken down per site, helping teams stay aligned and focused on measurable action.

AI Agents Plan: In addition to target tracking, the Impact Strategist Agent transforms your data into tailored reduction strategies — without external consultants. You’ll receive AI-generated recommendations, or define your own actions (including scope, CO2e target, and timeline), all visible through a centralized dashboard. Every initiative is trackable, auditable, and backed by domain expertise.

Whether you're setting basic goals or managing a company-wide reduction roadmap, Carbondeck gives you the structure and visibility to take action and prove results.

How can I get help if I encounter issues with Carbondeck?

Support and Community

How can I provide feedback on Carbondeck?

Feedback and Improvements

You can provide feedback on Carbondeck through multiple channels:

Email: Send your feedback directly to our support team at contact@climateware.com.
User Surveys: Participate in surveys regularly shared by Carbondeck to provide feedback and share your experience.
Social Media: Follow our LinkedIn account for updates and to share your feedback with us.

What are the available subscription plans for Carbondeck?

Pricing and Plans

Carbondeck offers four plans to support organizations at every stage of their carbon management journey:

Free Plan – Get started at no cost with essential tools to calculate, report, and manage emissions across Scope 1, 2, and 3.

Booster Plan ($89/month) – Unlock bulk data entry, audit ready reports, and unlimited users and facilities to scale your carbon management.

AI Agents Plan ($139/month) – Equip your team with AI-powered Agents to automate data extraction, factor matching, reporting, and reduction strategies — no extra hires needed.

Enterprise Plan (Contact sales) – Designed for complex organizations with advanced needs, including custom integrations, white-label options, multi-organization dashboards, and onboarding support.

All plans include compliance-ready calculations aligned with global standards. You can switch or upgrade your plan at any time.

How does Carbondeck protect my data?

Data Privacy and Security

Carbondeck employs multiple layers of security to protect your data, including:

Encryption: All data is encrypted both in transit and at rest using industry-standard encryption protocols.

Secure Access Controls: Access to data is restricted through role-based permissions and multi-factor authentication (MFA) to ensure that only authorized personnel can access sensitive information.

Regular Security Audits: Routine security assessments and vulnerability scans are conducted to identify and address potential threats.

Are the reports generated by Carbondeck compliant with regulations, and can they be verified?

Regulatory Compliance

Yes. Carbondeck reports are designed to comply with leading global standards including GHG Protocol and ISO 14064 reporting frameworks — ensuring your disclosures meet regulatory and audit requirements.

The platform supports multiple report types to address different compliance and stakeholder needs:

Emission Summary Report: Provides a high-level breakdown of Scope 1, 2, and 3 emissions — ideal for internal teams and executive briefings.
Audit Ready Report: Includes full calculation details, methodologies, emission sources, and supporting documentation — built to support third-party verification with minimal back-and-forth.
Emission Data Export: Exports finalized data in Excel format with key attributes like category, scope, amount, unit, emission factor, and reporting period — useful for further analysis or external reporting.

All report outputs are structured for traceability, transparency, and consistency, helping you stay compliant and audit ready at every stage.

Can businesses of all sizes use Carbondeck?

Getting Started

Absolutely. Carbondeck is built for organizations of every size — from early-stage startups to global enterprises.

Free Plan: Essential tools for startups and small teams to manage emissions at no cost.
Booster Plan: Designed for teams handling large datasets, getting ready for audits, or needing in-depth reporting capabilities.

AI Agents Plan Automating carbon management with autonomous agents that extract data, classify emissions, generate reports, and recommend reduction actions.

Enterprise Plan: Full control and flexibility for complex organizations with custom needs.

No matter your size or structure, Carbondeck grows with you — without the need to switch platforms or train your team.

How accurate are Carbondeck's GHG calculations? And how is this ensured?

GHG Accounting

Carbondeck delivers high-precision GHG calculations built on years of consultancy expertise and industry-aligned methodology.

We ensure accuracy through:

Complete scope coverage across Scope 1, 2, and 3
500,000+ emission factors from globally recognized databases, updated regularly
Custom EF support, so you can reflect specific operations or supplier data
Tier Quality ratings to assess data confidence and reliability
Best-practice methodologies, aligned with GHG Protocol and ISO 14064 standards
From input to output, every number in Carbondeck is traceable, explainable, and audit ready.

What is included in Free Plan?

Pricing and Plans

Carbondeck Free offers the following essential tools needed for businesses to manage carbon emissions end-to-end, free of charge.

Scope 1, 2, and 3 Calculations

Data Ingestion with Pre-defined forms

Proof Document Upload Upload

Scope, Category, and Source Analytics

Facility Comparison Analytics

Timeframe Comparison Analytics

REC Management

Offset Management

Emission Summary Report

Reduction Targets

Support Assistant

1 User Seat

1 Facility Management

Is my company’s data kept confidential?

Data Privacy and Security

Yes, Carbondeck is committed to maintaining the confidentiality of your company’s data. This includes:

Strict Privacy Policies: We follow rigorous privacy policies to guarantee that your data will not be shared with third parties without your explicit consent.

Confidentiality Agreements: We implement confidentiality agreements with all employees and partners who have access to sensitive data.

Compliance with Local Regulations: We ensure compliance with data protection regulations relevant to your country or region, such as GDPR in Europe or KVKK in Türkiye.